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LIMITED 1-Year Warranty
Rimage warrants, to the original end user only, that all non-consumable parts of the Rimage
Desktop autoloader products will be free from defects in material and workmanship for 12
months, according to the following terms:
• Rimage will replace or repair, at Rimage's discretion, any non-consumable parts found
defective within the Warranty period.
• Valid from the date Rimage ships the product to you.
• Factory depot repair to Rimage Minnesota or Rimage Germany with a typical response of
15 business days (25 business days for International). On-site repair, Advanced
Replacement, or faster response Maintenance Contracts are available for an additional fee.
• Rimage will pay ground service freight charges for components shipped to you.
The use of non-Rimage ink cartridges or refilling of ink cartridges voids the equipment
warranty or maintenance coverage. Any applicable ink cartridge warranty shall not apply to
Rimage ink cartridges that have been refilled, remanufactured, refurbished, misused, or
tampered with in any way.
This Warranty Does
Not include the following:
• Work done at the customer's location, or customer's loss of data.
• Shipment costs of equipment or components returned to the Rimage factory.
• Software and/or firmware enhancements released after purchase of the product.
• Equipment or parts that were tampered with, misused, neglected, or that were modified in
any respect without the written consent of Rimage.
• Equipment or parts that have been damaged due to shipping or accidents, or damaged by
lightning, storms, water, or power surges.
• Printer consumables including ink cartridges or print head.
You may not assign this Warranty without Rimage's written consent. Rimage is the intended
beneficiary of this Warranty; if there is any inconsistency between this Warranty and any
other agreement included with or relating to Rimage products, this Warranty shall govern. If
any term of this Warranty is illegal or unenforceable, the legality and enforceability of the
remaining provisions are not affected or impaired. This Warranty is to be interpreted under
the laws of the State of Minnesota, without giving effect to conflict of law rules.
Rimage must receive written notice of any claimed defect or failure to perform within five (5)
days after such failure or defect is first observed. For warranty service, call Rimage at (952)
946-0004. For Europe, call +49-(0) 6074-8521-0.
The Limited Warranty set forth above is Rimage's only Warranty in connection with the
Desktop family of products. All other Warranties, whether written or oral, express or implied,
contractual or statutory, including, but not limited to any Warranties of merchantability or
fitness for any particular purpose are specifically excluded and disclaimed. In no event shall
Rimage's liability under this Warranty exceed the obligation to repair or replace, at Rimage's
discretion, a Warranted product, and, without limiting the foregoing, Rimage's liability under
this Warranty shall not exceed the cost of the covered product.
To check order shipment information, return goods data, shipping details, or tracking specifics
on the Rimage web site go to www.rimage.com
and select Order Status.
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