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Maintenance and Troubleshooting
Runco VX-40d/-50d/-60d/-80d Owner’s Operating Manual 79
PRE
L
IMINAR
Y
Error CodesIf the status code display on the back of the projector shows one of the following values,
you have encountered a likely system error requiring the attention of a qualified service
technician. Acknowledge and clear the error by pressing EXIT twice on the rear-panel
keypad. Try resetting the projector by powering it off, allowing it to cool and powering it on
again. Refer to
Table 5-2 and contact your dealer if the problem persists.
The specific code number identifies the source of the error detected, and is particularly
useful in cases where the projector is far away. For example, the code “27” means the
lamp could not be turned on.
AutoScope lens motor does
not work.
• The motor is not plugged
in or the AC outlet is not
active.
• The motor is not
connected to a trigger
output on the DHD
Controller.
• Incorrect trigger
assignment.
• Ensure that the motor is
plugged in and that the AC
outlet is active.
• Check the trigger
connection between the
lens motor and DHD
Controller (
Figure 3-13).
• Correct the trigger
assignment (refer to
Configure Lens Motor
Trigger (CineWide with
AutoScope) on page 39).
Table 5-1. Troubleshooting Chart (continued)
Symptom Possible Cause(s) Solution
Table 5-2. VX-40d/-50d/-60d/-80d Error Codes
Code Description
General
12 Software bug. Contact dealer or Runco Technical Support.
13 CRC error in flash ROM. Download new software.
14 Engineering-only programming is complete. Contact Runco, replace TIPM.
15 Attempting to download code without being in boot mode.
16 Invalid interrupt. Power off/on. If it persists, contact dealer or Runco Technical
Support.
17 User forced system to stay in boot mode.
18 Jumper for programming boot not installed.
Note: To clear a system error, press the EXIT key (on the projector’s rear-panel keypad) twice. If
necessary, reset the projector by powering it off, allowing it to cool and powering it on again.
Contact your Runco dealer or Runco technical support if the error persists.