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9.supplies
This chapter provides information about purchasing supplies and maintenance parts available for your machine.
This chapter includes:
• How to purchase
• Available supplies
• Available maintenance parts
• Replacing the toner cartridge
Available accessories may differ from country to country. Contact your
sales representatives to obtain the list of available accessories.
How to purchase
To order Samsung-authorized supplies, accessories and, maintenance
parts, contact your local Samsung d
ealer or the retailer where you
purchased your machine. You can also visit www.samsung.com/supplies,
select your country/region, and obtain information on calling for service.
Available supplies
When supplies reach their lifespan, you can order the following types of
supplies for your machine:
Model Number
• 104 (MLT-D104S): Available in all regions except those listed in
Region A and B.
• 104
2 (MLT-D1042S): Region A
a
a.Region A: Albania, Austria, Belgium, Bosnia, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Italy, Latvia, Lithuania, Macedonia,
Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia,
Slovenia, Spain, Sweden, Switzerland, UK.
• 104
3 (MLT-D1043S): Region B
b
:
b.Region B: China, Bangladesh, India, Nepal, Ukraine, Vietnam.
• 104
(MLT-D104X): Not available in all regions.
*Refer to your local Samsung website for availability.
To replace a toner cartridge see "Replacing the toner cartridge" on page 58.
Depending on the options and job mode used, the toner cartridge’s
lifespan may differ.
You must purchase supplies, including toner cartridges, in the same
country where you purchased your machine. Otherwise, supplies will
be incompatible with your machine since the system configuration of
these vary from country to country.
Samsung does not recommend using non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot
guarantee non-genuine Samsung toner cartridge's quality. Service or
repair required as a result of using non-genuine Samsung toner
cartridges will not be covered under the machine warranty.
Available maintenance parts
To avoid print quality and paper feed problems resulting from worn parts
and to maintain your machine in top working condition, the following parts
will need to be replaced after printing the specified number of pages or
when the life span of each item has expired.
Parts
Average yield
a
a.Yield is affected by operating system used, computing performance,
application software, connecting method, media type, media size and
job complexity.
Transfer roller Approx. 30,000 pages ROLLER-TRANSF
ER
Fuser unit Approx. 30,000 pages FUSER
Pickup roller Approx. 30,000 pages ROLLER-PICK UP
To purchase maintenance parts, contact the
source where you bought the
machine.
Replacing maintenance parts can be performed only by an authorized
service provider, dealer, or the retailer where you bought the machine.
The warranty does not cover the replacement of any maintenance
parts once they have reached their “Average yield”.
Replacing the toner cartridge
Click this link to open an animation about replacing a toner cartridge.
When the toner cartridge reaches
its estimated cartridge life,
• T
he Printer Status or the Smart Panel program window appears on the
computer telling you the toner cartridge needs to be replaced.
• T
he machine stops printing.
At this stage, the toner cartridge needs to be replaced. Check the model
nu
mber for the toner cartridge used in your machine. (See "Available
supplies" on page 58.)
1. Open the top cover
.
When you open the top cover, make sure that the output tray is
closed.
Part name