Samsung ML-2240 Printer User Manual


 
Troubleshooting_37
Background scatter
Background scatter results from bits of toner
randomly distributed on the printed page.
The paper may be too damp. Try printing with a
different batch of paper. Do not open packages
of paper until necessary so that the paper does
not absorb too much moisture.
If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the
reverse side. Printing on seams can cause
problems.
If background scatter covers the entire surface
area of a printed page, adjust the print
resolution through your software application or
the printer properties.
Misformed
characters
If characters are improperly formed and
producing hollow images, the paper stock may
be too slick. Try a different paper. See page 19.
Page skew
Ensure that the paper is loaded properly.
Check the paper type and quality. See page 19.
Ensure that the paper or other material is loaded
correctly and the guides are not too tight or too
loose against the paper stack.
Curl or wave
Ensure that the paper is loaded properly.
Check the paper type and quality. Both high
temperature and humidity can cause paper curl.
See page 19.
Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
Wrinkles or creases
Ensure that the paper is loaded properly.
Check the paper type and quality. See page 19.
Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
CONDITION SUGGESTED SOLUTIONS
A
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Back of printouts
are dirty
Check for leaking toner. Clean the inside of the
machine. See page 26.
Black pages
The toner cartridge may not be installed
properly. Remove the cartridge and reinsert it.
The toner cartridge may be defective and need
replacing. Remove the toner cartridge and install
a new one. See page 29.
The machine may require repair. Contact a
service representative.
Loose toner
Clean the inside of the machine. See page 26.
Check the paper type and quality. See page 19.
Remove the toner cartridge and install a new
one. See page 29.
If the problem persists, the machine may require
repair. Contact a service representative.
Character Voids
Character voids are white areas within parts of
characters that should be solid black:
If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some character
voids are normal.
You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
The paper may not meet paper specifications.
See page 19.
Horizontal stripes
If horizontally aligned black streaks or smears
appear:
The toner cartridge may be installed
improperly. Remove the cartridge and reinsert
it.
The toner cartridge may be defective. Remove
the toner cartridge and install a new one. See
page 29.
If the problem persists, the machine may
require repair. Contact a service
representative.
CONDITION SUGGESTED SOLUTIONS
A
A
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc