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4.4
Troubleshooting
Tips for avoiding paper jams
By selecting print material carefully and loading it properly, you should
be able to avoid most paper jams. If jams occur frequently, make sure
you are following these tips to avoid jams.
• Follow the procedures in “Loading a stack of paper” on page 2.4 to
load the paper properly. Make sure the adjustable guides are
positioned correctly.
• Do not overload the paper feeder. The automatic paper feeder holds
up to 150 sheets and the manual paper feeder holds only one sheet at
a time.
• Flex, fan and straighten the paper before loading.
• Fan stacks of labels or transparencies before loading into the automatic
feeder. If jams occur when using the automatic paper feeder, try
feeding one sheet at a time in the manual paper feeder.
• Do not load wrinkled, creased, damp or highly curled paper.
• Do not mix paper types in the automatic paper feeder.
• Use only recommended print material.
• Make sure that the recommended print side is face up when loading
the paper into the feeders.
• Keep print materials stored in a proper environment.
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