Filter
Top Products
S
OLVING
P
ROBLEMS
7.16
Dropouts
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the
job.
• The moisture content of the paper is uneven or the paper has
moist spots on its surface. Try a different brand of paper. See
“Paper Specifications” on page G.3.
• The paper lot is bad. The manufacturing processes can cause
some areas to reject toner. Try a different kind or brand of
paper.
• The toner cartridge may be defective. See “
Vertical
repetitive defects
” on the next page.
• If these steps do not correct the problems, contact a service
representative.
Vertical lines
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been
scratched. Install a new toner cartridge.
Gray background
If the amount of background shading becomes unacceptable,
the procedures below may fix the problem.
• Change to a lighter weight pages. See “Paper Specifications”
on page G.3.
• Check the printer’s environment; very dry (low humidity) or
high humidity (higher than 80% RH) conditions can increase
the amount of background shading.
• Remove the old toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Toner smear
• Clean the inside of the printer. See “Cleaning the Inside” on
page 6.7.
• Check the paper type and quality. See “Paper Specifications”
on page G.3.
• Remove the toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Problem Solution
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc