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ROUBLESHOOTING
8.2
Clearing Paper Jams
When a paper jam occurs, "Paper Jam" appears on the display.
Refer to the table below to locate and clear the paper jam.
To avoid tearing the paper, pull the jammed paper out gently
and slowly. Follow the steps on the next pages to clear the jam.
In the Paper Tray
1
Open and close the front cover. The jammed paper
automatically exits the machine.
If the paper does not exit, continue to step 2.
2
Pull the paper tray open.
3
Remove the jammed paper by gently pulling it straight out.
If there is any resistance and the paper does not move
when you pull or if you cannot see the paper in this area,
skip to the fuser area around the toner cartridge. See
page 8.5.
Message Location of Jam Go to
Paper Jam 0
Open/Close Door
In the paper tray
page 8.2
Paper Jam 1
Open/Close Door
In the fuser area or
around the toner
cartridge
In the Manual Feeder
page 8.5
page 8.6
Paper Jam 2
Check Inside
In the paper exit area
page 8.3