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ROUBLESHOOTING
8.8
Clearing LCD Error Messages
Messages appears on the display to indicate the control panel to
indicate the machine’s status or errors. Refer to the following
table to understand the message’s meaning and correct the
problem, if necessary. Messages and their meanings are listed
in alphabetical order.
Display Meaning Suggested solutions
Door Open
The front or rear cover is not
securely latched.
Close the cover until it locks
into place.
[JAM 1] or
[No Cartridge]
The toner cartrige is not
installed.
Install the toner cartridge. See
page 1.6
.
Low Heat Error
There is a problem in the
fuser unit.
Unplug the power cord and
plug it back in. If the problem
persists, please call for
service.
Open Heat Error
[Over Heat]
[LSU Error]
A problem has occurred in
the LSU (Laser Scanning
Unit).
Unplug the power cord and
plug it back in. If the problem
persists, please call for
service.
No Paper
[Add Paper]
The paper tray has run out
of paper.
Load paper in the paper tray.
See page 1.8.
Paper Jam 0
Open/Close Door
Paper has jammed in the
feeding area of the paper
tray.
Clear the jam. See page 8.2.
Paper Jam 1
Open/Close Door
• Paper has jammed in the
fuser area.
• A paper jam has occurred
in the manual feeder or
the machine detects non-
feeding from the manual
feeder.
• Clear the jam. See page 8.5.
• Clear the jam. See page 8.6
Paper Jam 2
Check Inside
Paper has jammed in the
paper exit area.
Clear the jam. See page 8.3.