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Removing Jammed Paper (B)
Paper is jammed when you insert the paper.
1) Open the front-cover and rear-cover.
2) Loosen the screw securing the guide-paper as shown the illustration.
3) Remove the roll paper from the printer.
4) Remove the ribbon cassette.
CAUTION : The printer head becomes very hot during printing.
Allow it to be cool before you reach into the printer.