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ROUBLESHOOTING
8.4
Clearing Paper Jams
When a paper jam occurs, “Paper Jam” appears on the display.
Refer to the table below to locate and clear the paper jam.
To avoid tearing the paper, pull the jammed paper out gently
and slowly. Follow the steps below to clear the jam.
In the Paper Feed Area
1
Open and close the front cover. The jammed paper
automatically exits the machine.
If the paper does not exit, continue to Step 2.
2
Pull the paper tray open.
Message Location of Jam Go to
Paper Jam 0
In the paper feed area.
In the Bypass tray
below
page 8.8
Paper Jam 1
In the fuser area or
around the toner
cartridge.
In the Bypass tray
page 8.7
page 8.8
Paper Jam 2
In the paper exit area
page 8.5