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78 _Troubleshooting
Common Macintosh problems
CONDITION SUGGESTED SOLUTIONS
The printer does not
print PDF file correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products:
Printing the PDF file as an image may solve
this problem. Turn on Print As Image from
the Acrobat printing options.
It will take longer to print when you
print a PDF file as an image.
The document has
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
Update your Mac OS to OS 10.3.3. or
higher.
Some letters are not
displayed normally
during the Cover page
printing.
This problem is caused because Mac OS
cannot create the font during the Cover page
printing. English alphabet and numbers are
displayed normally at the Cover page.
When printing a
document in Macintosh
with Acrobat Reader 6.0
or higher, colors print
incorrectly.
The resolution setting in the printer driver
may not be matched with the one in Acrobat
Reader.
Refer to Mac OS User’s Guide that came with your computer for
further information on Mac OS error messages.