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ROUBLESHOOTING
10.13
10
LCD Error Messages
Display Meaning Solution
BYPASS JAM
The product detects non
feeding from the bypass
tray.
Load paper in the bypass tray.
DOCUMENT JAM
The loaded document
has jammed in the ADF.
Clear the document jam. See
page 10.2
DOOR OPEN
The side cover is not
securely latched.
Close the side cover until it locks
in place.
DRUM WARNING
The drum cartridge is
near the end of life.
You should have a replacement
cartridge in stock.
DUPLEX JAM
Paper has jammed in the
middle of 2-sided
printing.
Clear the jam. See page 10.10
DRUM EMPTY
The drum cartridge is out
of life.
Replace the drum cartridge. See
page 9.7
FUSER ERROR
There is a problem in the
fuser unit.
Unplug the power cord and plug it
back in. If the problem still
persists, please call for service.
LINE ERROR
Your product cannot
connect with the remote
machine, or has lost
contact because of a
problem on the phone
line.
Try again. If failure persists, wait
an hour or so for the line to clear,
then try again.
Or, turn the ECM mode on. See
“System Data Options” on
page 8.5.
LSU ERROR
A problem has occurred
in the LSU (Laser
Scanning Unit).
Unplug the power cord and plug it
back in. If the problem still
persists, please call for service.
MEMORY FULL
The memory is full.
Either delete unnecessary
documents, or retransmit after
more memory becomes available,
or split the transmission into more
than one operation.