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Routine Maintenance
SATO America printers need very little maintenance other than occasional
cleaning. Clean the printer body as required, using soft cloth moistened with
a mild detergent cleaner. Clean the print head if it appears dirty or if print
quality is poor. Print head cleaning is easy and fast:
1. Unlatch and raise the print
head if it is not already
raised and latch it in the
open position.
2. Using a SATO Direct Ther-
mal Print Head Cleaning
Sheet or a soft cloth mois-
tened with 99% pure iso-
propyl or denatured
alcohol, clean all dirt and
label residue from the
print head, paying particu-
lar attention to the “burn
line” (this is the thin black
line near the front edge of the print head).
Caution!
Do not clean the print head or drive roller using abrasive
or metallic objects, ammonia-based cleaners or other
harsh chemicals. These practices can cause serious dam-
age and will void the warranty.
3. Wipe the drive roller with the cleaning cloth. To reach all portions of
the drive roller, press the FEED button. The roller will rotate 1/4 turn
each time you press the FEED button.
Caution!
Keep all objects clear of the drive roller when you press
the FEED button.
4. Confirm that the label sensor is unobstructed. Clean away any obstruc-
tion with a soft brush if necessary.
5. Resume the media loading procedure, or if there is already media in the
printer, lower and lock the print head.
6. Resume normal operation.
Label
Sensor
Print
Head
Drive
Platen
CX200 User's Guide
PN9001050 Rev.BPage 11