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Unit 5: Troubleshooting
SATO GT4xxe Series Operator Manual PN 9001138A Page 5-3
07
Head Open error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The head unit is not properly latched.
2. Malfunctioning head-open switch.
Properly latch the print head and/or replace the switch.
Three short beeps.
Machine error.
08
Paper End error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The media supply has run out.
2. The media is not set correctly.
Set the media correctly.
Three short beeps.
Paper end.
09
Ribbon End error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The ribbon supply has run out.
2. The ribbon has been damaged.
1. Set the ribbon correctly.
2. Clean the ribbon path.
Three short beeps.
Ribbon end.
10
Sensor error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. Incorrectly adjusted paper sensor.
2. Incorrectly selected media sensor.
3. Erratic paper flow.
1. Adjust sensitivity of paper sensor.
2. Select correct sensor type for media being used.
3. Clean the paper path to establish a smooth paper flow.
Three short beeps
Machine error
11
Head related error
Cause:
Remedy:
Alarm sound:
External signal:
There is a problem with the print head.
Clean and/or replace print head.
One long beep.
Machine error.
ERROR SIGNALS
Error No. LCD Display Description