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Unit 5: Troubleshooting
SATO GT4xxe Series Operator Manual PN 9001138A Page 5-11
TEST PRINT TROUBLESHOOTING
Chapter provides instruction on special printing to identify and resolve specific print problems.
HEX DUMP Allows the operator to determine if there were
problems in the downloading of data.
TEST LABEL Allows the operator to identify specific problems
regarding mechanical performance and setup.
HEX DUMP MODE
The contents of the print buffer can be examined using the Hex Dump Mode. In the left column,
each line of data received is numbered. The center column provides the data in hexadecimal
format. And in the right column, same data is provided in the ASC ll format. Follow the flow chart
provided below to perform this activity.
Figure 5-1, Hex Dump Mode
RECEIVE DATA/
RECEIVE BUFFER
LINE
ONLINE
000000
OFFLINE
000000
Hex
Dump is
printed
POWER
OFFLINE
000000
ENTER
ONLINE
QTY: 000000
ENTER LINE
SELECT DUMP DATA
RECEIVE DATA
RECEIVE BUFFER
CANCEL ENTER
Receive Data
ENTER
CANCEL
Receive Buffer
ENTER
LINE