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## Contact your nearest service center or dealer.
Vertical stripes 1 The head is dirty
2 The head is defective
1 Clean the head (See Caring for the
thermal head section in chapter 13 Daily
Care)
2 Replace the head ##
Characters
printing diago-
nally
1 The label guide position is
incorrect
2 The rollers are dirty
1 Reset the label (See the Loading
Labels section of chapter 4 Preparing for
First-time Operation).
2 Clean the platen (See Caring for the
platen/dispenser roller/paper sensor in
chapter 13, Daily Care).
Blank (not
printed)
1 The RS-232C/USB cable
connection is poor
2 Infrared communication
error
3 Bluetooth/wireless LAN
communication error.
4 The DIP switch settings
are incorrect
5 The head is defective
1 Check the RS232C\USB cable connec-
tions (See section, Operation with an
RS-232C Cable, chapter 7, or section,
Operation with a USB Cable, chapter 8.)
2 The distance between the PC and the
printer should be within 6-8 inches (15-
20 cm.). In addition, check that the PC
is within a 30 degree area vertically and
horizontally (cone shaped) from the cen-
ter of the printer infrared communication
sensor (See chapter, Operation via Infra-
red Communication).
3 Check all settings.
4 Check the DIP switch settings (See the
DIP Switch section of chapter 14, Refer-
ence).
5 Replace the head. ##
Print condition Causes Countermeasure