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10 Barracuda 4 Installation Guide, Rev. E
Technical support services
Seagate Technology provides technical support litera-
ture and diagnostic utilities to authorized distributors.
Please contact your dealer for technical support and
installation troubleshooting. Product technical support
is available for all Seagate products by calling the
SeaFAX™, SeaFONE™, SeaTDD™, or SeaBOARD™
services. These are toll calls if you dial from outside of
the number’s local dialing area. Seagate also has a
forum on CompuServe.
SeaFAX:
USA (408) 438-2620; England 44-62-847-7080
Use a touch-tone telephone to access Seagate’s auto-
mated FAX system and select technical support infor-
mation by return FAX. This service is available 24 hours
a day, 7 days a week.
CompuServe Forum
Online support for Seagate products is available on
CompuServe. This includes an extensive question and
answer message base, downloadable utilities, and docu-
mentation files in Adobe™ Acrobat™ format which you
can download and view from your own computer. Type
“Go Seagate” to access this service.