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Sony Notebook User Guide
Getting help
89
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The disc tray ejects even when it has been locked into place
❑ Ensure that the disc is placed with the label side facing up.
❑ Clean the disc and the CD-ROM drive lens.
❑ The disc may be scratched. Place another disc to see if that is the reason.
❑ There may be condensation in the drive. Remove the disc and leave the drive open for approximately
one hour.
About sound
My speakers are not producing sound
❑ The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers.
❑ The speaker volume may be turned to the minimum. Press <Fn> and then press <F4> repeatedly to
increase the volume.
❑ If your computer is powered by battery, check that the battery is inserted properly and that it is charged.
❑ If you are using an application that has its own volume control, check that the volume is turned up.
❑ Check the volume controls in Windows
®
.
❑ If you use external speakers, check that the speakers are properly connected and the volume is turned
up. If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that
the batteries are inserted properly and that they are charged.
❑ If you have connected an audio cable to the headphone connector, disconnect the cable.
My microphone does not work
Check that the external microphone (optional) is plugged into the microphone connector.