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Sony Notebook User Guide
Getting help
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Getting help
This section describes how to get help and support from Sony, as well as troubleshooting tips for your
computer.
Sony support options
Sony provides several support options for your computer.
Printed documentation supplied with your notebook
❑ The Customer Guide explains how to start your computer and use the basic functions. This guide gives
you the information to access VAIO-Link.
❑ The Getting Started gives you a list of the items you find in the box and a summary of the bundled
applications.
Online user guides on your computer's hard drive
❑ The Hardware guide explains how to use your computer, connect peripheral devices. It gives you a
packing list and the list of specifications of your computer and accessories.
❑ The Software guide lists the pre-installed software titles and explains how to use the utility programs
and perform basic computer tasks.
❑ The Customer Service Guide gives you complete information on the VAIO-Link Services.
Other sources of information
❑ The online help files that accompany your pre-installed software contain instructions on using the
software.