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Sony Notebook User Guide
Getting help
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There are picture gaps and sound gaps when importing video images
Gaps may occur based on the effect settings in Smart Capture.
The MOTION EYE does not show any images
❑ Check that other software such as Smart Capture does not use the MOTION EYE.
❑ Depending on monitor mode, color palette and other causes, the video memory is running out and the
camera image is not displayed. Reduce the color palette or monitor resolution.
❑ Start the camera setting utility and select Default.
❑ If the above countermeasures do not work, restart the computer.
About sound
My speakers are not producing sound
❑ The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers.
❑ The speaker volume may be turned to the minimum. Press <Fn>+<F4>, and then press or to increase
the volume.
❑ If your computer is powered by battery, check that the battery is inserted properly and that it is charged.
❑ If you are using an application that has its own volume control, check that the volume is turned up.
❑ Check the volume controls in Windows
®
.
❑ If you use external speakers, check that the speakers are properly connected and the volume is turned
up. If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that
the batteries are inserted properly and that they are charged.
❑ If you have connected an audio cable to the headphone connector, disconnect the cable.