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Sony Notebook User Guide
Getting help
72
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About CD-ROMs and diskettes
My CD-ROM drive tray does not open
❑ Make sure the computer is turned on.
❑ Press the Eject button on the optical device drive.
❑ If the Eject button does not work, you can open the tray by inserting a sharp, pointed object into the
hole to the right of the Eject button.
I cannot play a CD-ROM disc
❑ Make sure the label of the CD is facing up.
❑ If the CD requires software, make sure the software is installed according to the instructions of the
program.
❑ Check the volume of your speakers.
❑ Clean the CD.
❑ Moisture condensation may have occurred. Leave the computer for at least one hour while it is turned
on.
My floppy disk drive cannot write to a diskette
❑ The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
❑ Check that the diskette is properly inserted into the floppy disk drive.