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Troubleshooting Guide
In this section are various suggestions for problems or issues you
may encounter using the PCLink including:
1 My computer does not seem to have all the right drivers
in Windows
Problem: After plugging in your PCLink for the first time, Windows
does not seem to automatically default to where the drivers should be
and you cannot seem to find them on the Windows CD either.
Fix: A lot of the large branded computer manufacturers ship their
systems with a cutdown OEM version of Windows that does not
always include all the USB audio components. Because this is
specific to each manufacturer, you will need to contact the one who
built your system and ask them to send you a USB audio upgrade to
bring your version of Windows up to the same standard as the retail
version. The PCLink does not need any special device drivers, using
only the following generic Windows ones that are usually stored in
the listed directories for each USB component:
C:\win\inf\usb.inf – driver location for USB Composite Device
C:\win\inf\hiddev.inf – driver location for USB Human Interface
Device
C:\win\inf\wdma_usb.inf – driver location for USB Audio Device
These drivers are all that is needed to operate the PCLink.
2 My PCLink looked to install fine, but I cannot select it as
preferred device
Problem: Your PCLink went through most of the driver install or all
of the driver installation fine, but now when you try to select it in the
Playback section of the Multimedia control panel, there does not
appear to be any option for USB audio device.
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