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Hardware Guide
Getting help
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Getting help
This section describes how to get help and support if something goes wrong with your computer.
Sony offers you many support options for your computer.
Sony documentation
Please see the section Documentation pack (page 8) for details on the printed and online documentation
delivered with your computer, as well as further sources of reference.
Other sources of information
❑ Go to the online help files that accompany your software for instructions on using the software.
❑ VAIO-Link website: If you have any problems with your computer, you can access the VAIO-Link website
for troubleshooting. Go to: www.vaio-link.com
❑ e-Support: This interactive part of our website www.vaio-link.com allows you to get in contact with our
dedicated support team over the internet. Using a personalised account, you can log your technical
queries with ease.
❑ VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading
the online and printed documentation.
❑ Visit the other Sony websites:
❑ www.club-vaio.com if you want to know more about VAIO and become part of the growing VAIO
community.
❑ www.sonystyle-europe.com for online purchases.
❑ www.sony.com for other Sony products.
✍ You need to set up an Internet connection before you can access the online features described here.