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Troubleshooting
Memory card
Symptom Cause/Remedy
Content on a
memory card cannot
be read/played/
viewed.
Check that the memory card is
inserted in the media slot in the
correct direction (
page 15
).
Check to see that you are using a
memory card that is supported by
the Reader (
page 186
).
Clean the terminal area of the
memory card gently with a soft cloth
if it is dirty.
Check whether the books/pictures/
tracks are transferred by Reader
Library or Adobe Digital Editions.
Content cannot be
transferred to a
memory card.
Unlock the erasure prevention
switch if it is locked.
There is not enough free space on
the memory card. Delete
unnecessary data.
The Reader cannot transfer content
to memory cards directly. Use
Reader Library to transfer content.
A memory card
cannot be
recognized.
If a memory card is initialized by
Windows Explorer, it might become
unusable on the Reader and
Reader Library.
When formatting a memory card,
format it using the Reader (
page
158
).
Content on a
memory card cannot
be deleted.
Unlock the erasure prevention
switch if it is locked.
Uncheck the read-only attribute of
content.