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How to Use
Troubleshooting
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What should I do if I cannot connect my VAIO computer
to an access point (or the Internet)?
See What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?. [Details]
Make sure the access point is on.
Check the access point settings.
In the following settings, your VAIO computer may fail to connect to an access point, or
the connection may be unstable.
When the access point is set to refuse communication with a device whose SSID is
set to “ANY,” and the SSID of your VAIO computer or the access point is set to “ANY.”
When the access point is in stealth mode.
For more information, refer to the manual that came with your access point, or consult
your Wi-Fi service provider.
Make sure your VAIO computer and access point are connected to one another. [Details]
Connection capability is affected by distance, obstructions, device configuration, radio
wave strength/interference, wall materials, running apps, etc.
Move your VAIO computer away from obstructions or closer to any access point you may
be using.
Open the charms [Details] and select the Settings charm and (the network icon).
Check that your access point is displayed.
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