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definition videos, such as those recorded with the AVCHD digital video
camcorder?
Software
What should I do if my game app does not work or it keeps crashing?
Why do sound interruptions and/or dropped frames occur when I play high-
definition videos, such as those recorded with the AVCHD digital video
camcorder?
Network / Internet
LAN
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via Wi-
Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer
speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or
the Internet)?
Wi-Fi
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via Wi-
Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer
speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or
the Internet)?
BLUETOOTH
Why is my BLUETOOTH(R) connection slow?
Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO
computer as a user with a standard user account?
Why can't I use BLUETOOTH(R) devices when I switch users?
What should I do if I cannot find the BLUETOOTH(R) device I want to
communicate with?
What should I do if the BLUETOOTH(R) icon is not displayed in the desktop
notification area?
What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO
computer?
What should I do if I cannot use the BLUETOOTH(R) function?
Backup / Recovery
Recovery
What should I do if my VAIO computer becomes unstable (Windows starts)?
What should I do if my VAIO computer becomes unstable (Windows does not
start)?
What should I do if I cannot start/complete the recovery process?
What should I do if I cannot create Recovery Media?
How do I create Recovery Media?
What should I do if I cannot recover my VAIO computer from the recovery area?
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