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Appendix A
Trouble Shooting
If problems occur, verify the installation of the camera with the instructions in this manual and with other
operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the
equipment manual for further information.
Problem Possible Solution
Joystick can’t control system.
1. Check that the dome camera IDs are set
properly (See Figures 1 to 6).
Check the polarity of the data line
Camera number does not match the multiplexer
number.
1. Check the camera ID and insert the BNC
cable into the proper input of the multiplexer.
Forgot password
1. Consult your supplier, distributor or service
Center
Multiplexer & DVR can’t work with the Joystick
controller.
1. Check that the data cable for the multiplexer
has the correct Pin configuration (1=1, 2=2,
3=3 .... 8=8).
2. Check the communication menu of Multiplexer
as per Pages 15 (setting Multiplexer)