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4 Section 1A: Setting Up Service
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is
probably activated, unlocked, and ready to use. If you
received your phone in the mail, it probably has been
activated; all you need to do is unlock it.
If your phone is not activated, please refer to the
Welcome to Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold for a few seconds to turn the
phone on.
2. Press Unlock ().
3. Enter your four-digit lock code. (For security
purposes, the code is not visible as you type.)
Note:
To select a softkey, press the softkey button directly below
the softkey text that appears at the bottom left and bottom
right of your phone’s display screen. Softkey actions
change according to the screen you’re viewing and will not
appear if there is no corresponding action available.
Tip:
If you can’t recall your lock code, try using the last four
digits of either your Social Security number or Sprint PCS
Phone number or try 0000 or NATL (6285). If none of these
work, call Sprint Customer Service at 1-888-211-4PCS
(4727).