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104 Section 5B: Terms and Conditions
immediate suspension of your account. If you agree to any
auto-payment option through banking or credit account, we
may initiate payment from the account for all amounts we
invoice you without additional authorization or notice. Based
on your credit or payment history, we may require certain
forms of guaranteed payment as a condition of maintaining
Services. If we invoice you for amounts on behalf of a third-
party, payments received are first applied to amounts due to
us. You may be charged additional fees for certain methods of
payment and for payments denied by a financial institution.
Acceptance of payments (even if marked “paid in full”) does
not waive our right to collect all amounts that you owe us.
Disputed Charges. Disputes concerning any charges invoiced
must be raised within 60 days of the date of the invoice. You
accept all charges not disputed in this time period. Disputes
can only be made by calling or writing us as directed on your
invoice.
Account Spending Limit & Deposits. We may impose an
account spending limit (“ASL”) on any account without notice.
We will notify you of an ASL based on your credit or payment
history and may reduce the ASL at any time with prior notice.
An ASL should not be relied on to manage usage on your
account. We may suspend an account without prior notice
when the account balance reaches the ASL, even if the
account is not past due. Services can be restored upon
payment of an amount that brings the account balance
below the ASL and any past due amounts. If we require a
deposit for you to establish or maintain an account, we will
hold the deposit as partial guarantee of payment for Services.
We may change the deposit amount at any time with notice
for good reason. Except as we allow, a deposit may not be
used to pay any invoice or delay payment. The deposit
amount, the length of time we hold the deposit and changes
to the deposit amount are determined based on your credit