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64 Section 2D: Troubleshooting Tips
Updating the Driver
1. If the installation CD is not already in your CD-ROM
drive, insert it. If the CD start-up menu appears, use the
exit option in the lower-left corner of the screen to exit
the menu.
2. Right-click Novatel Wireless Expedite EV-DO Modem.
3. Click the Properties button.
4. Click the Driver tab.
5. Click the Update Driver… button to launch the Update
Device Driver Wizard.
6. Click Next.
7. Select Display a list of known drivers for this device so that I
can choose a specific driver and click Next.
8. Enter C:\Program Files\Novatel Wireless\Sprint\Sprint PCS
Connection Manager\Drivers.
9. Click OK.
10. If the “Digital Signature Not Found” window is
displayed, click Yes.
11. Click Finish. Repeat steps 6-12 as prompted.
If you are prompted to restart your PC, click Ye s. Otherwise,
restart your PC from the Start menu. (You must restart your
PC to complete the driver installation.)
The correct driver should then be installed.
Windows® XP
To verify that the correct driver is installed:
1. Uninstall the existing driver.
2. Install the Windows XP driver from the Sprint Mobile
Broadband USB Modem installation CD.