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Section 2A: Installing the Sprint Mobile Broadband USB Modem 19
(if it has not already been activated). See “Activating and Using Sprint
PCS Service” on page 23.
Firmware Updates
The first time you attempt to connect your USB modem to your
computer, Sprint PCS Connection Manager will check to ensure you
have the latest firmware installed. If Sprint PCS Connection
Manager detects that your USB modem needs to be updated a
“Firmware Update” pop-up dialog appears.
To update firmware
1. If you are using a laptop, the AC power adapter must be
plugged into your computer before proceeding.
2. Click OK to launch the firmware update utility and update
the firmware in your USB modem. The software installation
begins. This process takes approximately five minutes. You
may stop the installation at any time by clicking Cancel.
3. Once the firmware has been successfully downloaded, a
confirmation screen appears. Click OK to return to the
Sprint PCS Connection Manager main user interface.
4.
When the firmware update is completed, it will reset the USB
modem. Please wait a few minutes to initialize the USB
modem from the Sprint PCS network. If the USB modem has
not been activated, it will automatically launch the Sprint PCS
Vision Activation Wizard.
Note:
During this time, the Sprint PCS Connection Manager
message area displays “Updating Hardware” and the Go
button is disabled.
Caution:
Do not disconnect the device from your computer until the
installation process is complete. Failure to complete the
process may result in serious errors.