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24 Section 2A: Installing the Sprint Mobile Broadband USB Modem
To activate an account and configure your USB modem:
1. Connect the device to your computer. The Activation
Wizard will launch automatically.
2. Click Next to begin the activation process. The wizard
will guide you through the process.
3. Please telephone Sprint Customer Service to set up your
Sprint PCS wireless network account.
Ⅲ If you will be using your Sprint Mobile Broadband
USB Modem primarily for business purposes, call 1-
888-788-4727.
Ⅲ If your device is intended primarily for personal use,
call 1-888-715-4588.
You should have the following information available:
Ⅲ Your billing address
Ⅲ Your Social Security or Tax ID number
Ⅲ Your driver’s license number
Ⅲ Your device’s ESN (electronic serial number) (The
ESN is printed on the device’s label and can also be
displayed during the installation process.)
Ⅲ A pen and paper to write down your account
information
Inform your Sprint Customer Service Specialist that you
are activating a Sprint Mobile Broadband USB Modem
by Novatel Wireless, Inc. (Ovation U720). During this
call, Sprint Customer Service will help you choose a
service plan
and guide you through the activation process.
Note:
Sprint PCS Connection Manager checks to ensure you have
the latest firmware installed. If there is a new firmware
release for the software, the “Firmware Update” pop-up
dialog appears.