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Section 2D: Troubleshooting Tips 61
Error: Splash Screen is Frozen
The splash screen of the Sprint PCS Connection Manager Software
is frozen.
Error: Not in Service
The Sprint PCS Connection Manager Software interface displays
the message, “Not in Service.”
Possible Causes Suggestions
You may have a resource conflict. Restart your PC. If you are unable
to resolve this problem by
restarting your PC, see “Resolving
Resource Conflicts” on page 67.
Possible Causes Suggestions
Inadequate signal strength may
occur for either of these reasons:
a. You are outside the
Nationwide Sprint PCS
Network.
b. You may be inside a building or
near a structure that is causing
radio interference.
a. Verify that you are within the
Nationwide Sprint PCS
Network. Coverage maps are
available at www.sprint.com.
b. Change your location.