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Printer test works, but printer
will not print out data from
the attached computer.
The interface cable is
connected incorrectly or
damaged.
Check to make sure that the
printer interface cable is
connected correctly. If it is,
try a different cable.
Printer does not feed paper
properly.
Jamming paper. Remove all paper from the
printer and then reload it.
The printer is not set up
correctly for the thickness of
paper being used.
Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
Line spacing is incorrect. Jamming paper. Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
The line spacing or leading
selected in your application
program is wrong.
Choose a different line
spacing or leading setting
from your application.
Auto line feed with carriage
return is enabled.
Use the EDS Mode or the
User Setup Utility to disable
auto line feed with carriage
return (page 26).
Lines print over each other. Auto line feed with carriage
return is disabled.
Use the EDS Mode or the
User Setup Utility to enable
auto line feed with carriage
return (page 26).
Jamming paper. Set up the printer for the
paper thickness you are
using. See “Adjusting for
paper thickness” on page 57.
Problem Possible Cause Recommended Action