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DS 3408 Product Reference Guide3-4
If after performing these checks the digital scanner still experiences problems, contact the distributor or call
the local Symbol Support Center. See page xiv for the telephone numbers.
Digital scanner decodes bar code, but does not
transmit the data to the host.
Digital scanner is not programmed for the correct
host type.
Scan the appropriate host type programming bar
code. See the chapter corresponding to the host
type.
Interface cable is loose. Re-connect the cable.
If 4 long low beeps are heard, a transmission error
occurred.
Set the digital scanner's communication parameters
to match the host's setting.
If 5 low beeps are heard, a conversion or format error
occurred.
Configure the digital scanner's conversion
parameters properly.
If lo/hi/lo beeps are heard, an invalid ADF rule is
detected.
Program the correct ADF rules.
If hi/lo beeps are heard, the digital scanner is
buffering Code 39 data.
Normal scanning a Code 39 bar code and the Code
39 Buffering option is enabled.
Host displays scanned data incorrectly. Digital scanner is not programmed to work with the
host.
Scan the appropriate host type programming bar
code.
For RS-232, set the digital scanner's communication
parameters to match the host's settings.
For a Keyboard Wedge configuration, program the
system for the correct keyboard type, and turn off the
CAPS LOCK key.
Program the proper editing options (e.g., UPC-E to
UPC-A Conversion).
Digital scanner emits hi/hi/hi/Lo beeps when not in
use.
RS-232 receive error. Normal during host reset. Otherwise, set the digital
scanner's RS-232 parity to match the host setting.
Digital scanner emits lo/hi beeps during
programming.
Input error or Cancel bar code was scanned. Scan the correct numeric bar codes within range for
the parameter programmed.
Digital scanner emits lo/hi/lo/hi beeps during
programming.
Out of ADF parameter storage space. Erase all rules and re-program with shorter rules.
Out of Synapse parameter storage space. Scan Set Synapse Defaults bar code for cables no
longer in use and re-program the digital scanner for
the current host interface.
Digital scanner emits lo/hi/lo beeps. Clearing Code 39 buffer. Normal when scanning the Code 39 Buffering Clear
Buffer bar code or upon attempt to transmit an
empty Code 39 buffer.
Digital scanner emits a power-up beep after
changing USB host type.
The USB bus re-established power to the digital
scanner.
Normal when changing USB host type.
Digital scanner emits one high beep when not in use. In RS-232 mode, a <BEL> character was received
and Beep on <BEL> option is enabled.
Normal when Beep on <BEL> is enabled and the
digital scanner is in RS-232 mode.
Table 3-1. Troubleshooting (Continued)
Problem Possible Causes Possible Solutions
Note