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Chapter 1: Connections and Setup
4
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use
your gateway. You should have the following information ready (which you will find on the
sticker on the gateway):
• The serial number
• The model number
• The Media Access Control (MAC) address
Please verify the following with the cable company:
• The cable service to your home supports EURO-DOCSIS-compliant two-way modem access.
• Your Internet account has been set up.
• You have a cable outlet near your PC and it is ready for cable modem service.
Note: It is important to supply power to the modem at all times. Keeping your modem plugged in
will keep it connected to the Internet. This means that it will always be ready when you are. To
disconnect your computer from the Internet, use the ON/OFF button to put the modem in
standby mode.
Important Information
Your cable company should always be consulted before installing a new cable outlet. Do not
attempt any rewiring without contacting your cable company first.