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Problem Solving
456 • Machine received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the
confidential document.
2. Confidential Mailbox is full.
3. While printing, the machine received a document.
• Machine was requested to relay a document.
1. Print a File List and check the contents.
2. Wait until machine finishes printing.
78
492/493/
494
Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/502/
503/504
Communication error occurred using the internal V.34
Modem.
Check with the other party. --
540/541/
542/
543/544
Communication error occurred while transmitting. 1. Reload the document and send again.
2. Check with the other party.
--
550 Telephone line disconnected. Check with the other party. --
552/553/
554/555
Communication error occurred while receiving. Check with the other party. --
580 Sub-address transmission to a machine that has no
Sub-address function.
Check the remote station. 64
581 Sub-address Password transmission to a machine
that has no Password Sub-address function.
Check the remote station. 64
623 No document loaded on the ADF. Reload the document and send again. --
630 Redial was not successful due to a busy line. Reload the document and send again. --
631 During dialing, STOP was pressed. Reload the document and send again. --
634 Redial was not successful due to no response from
the called station or wrong number dialed.
Note: If busy tone was not detected, the machine will
only redial once.
Check the telephone number and send again. --
638 Power failure occurred during the communication. Check the power cord and plug. --
714 Cannot Log on to the LAN. Check the 10Base-T/100Base-TX cable
connection. An unexpected LAN problem
occurred. Contact the Network Administrator.
--
718 Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size loaded
in the Paper Tray(s).
Check the document size and resolution.
Ask sender to resend in a supported size and
resolution.
--
721 Cannot connect to the POP Server. (User Name or
Password error)
Check the POP User Name and Password or
the APOP settings. Contact the Network
Administrator.
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Info.
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