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9.JOB STATUS
12.ERROR CODE (Cont.)
9
1C61 Address Book reading failure Turn the power OFF and then back ON.
Perform the job in error again.
Reset the data in the Address Book and
perform the job again.
If the error still occurs, contact your service
representative.
1C62 Memory acquiring failure Turn the power OFF and then back ON.
Perform the job in error again. If the error still
occurs, contact your service representative.
1C63 Terminal IP address unset Ask your administrator to set the IP address of
the equipment.
1C64 Terminal mail address unset Ask your administrator to set the E-mail
address of the equipment.
1C65 SMTP address unset Ask your administrator to set the SMTP server
address.
1C66 Server time time-out error Check if the SMTP server is operating
properly.
1C67 NIC time time-out error Turn the power OFF and then back ON.
Perform the job in error again. If the error still
occurs, contact your service representative.
1C68 NIC access error Turn the power OFF and then back ON.
Perform the job in error again. If the error still
occurs, contact your service representative.
1C69 SMTP server connection error Ask your administrator to set the login name or
password of SMTP server and perform the job
again. Check if the SMTP server is operating
properly.
1C6A HOST NAME error Ask your administrator to check if there is an
illegal character in the device name. Delete
the illegal character and reset the appropriate
device name.
1C6B Terminal mail address error Ask your administrator to check if there is an
illegal character in the E-mail address of the
equipment. Delete the illegal character and
reset the appropriate E-mail address, then
perform the job again.
1C6C Destination mail address error Check if there is an illegal character in the
Destination E-mail address. Delete the illegal
character and reset the appropriate
Destination E-mail address, then perform the
job again.
Error Code Cause & Message Corrective Action