Filter
Top Products
Stratagy ES Feature Groups
Automatic Speech Recognition (ASR)
46 Stratagy General Description 01/03
Unified Messaging with Fax Server
When bundled with the Fax Server feature group, UM offers the user an efficient and easy way to
manage all types of messages, saving time and trouble. Fax messages that arrive in a user’s
mailbox display as incoming Stratagy ES messages in the user’s e-mail client inbox.
By using the Toshiba proprietary Outlook integration for UM, the user can click on the message to
display a custom e-mail form. If a fax is attached to the message, the form displays a fax button.
Clicking on the fax button launches any program designated by Windows for loading Tagged
Image File Format (TIFF), a standard image file format, and the fax document displays on the
desktop. Any fax viewer software that is compatible with TIFF will work.
See “Unified Messaging (UM)” on page 47 for details on using the UM with the Fax Server.
Automatic Speech Recognition (ASR)
Note Currently not available with iES32.
ASR is the term for recognizing human speech. It is used in applications where the information
collected from the caller is difficult to enter using a touchtone phone, or where the customer wants
to create a more natural, user-friendly image with automation.
ASR AA Feature Group
The ASR AA Feature Group is a host-based application, meaning that it uses the native CPU of the
Stratagy ES to provide the necessary processing power. No additional speech-related hardware is
required. A maximum of eight channels of ASR AA can be invoked simultaneously.
Since the resident processor within the computer provides the processing power for ASR AA,
Toshiba suggests that when multiple processor-intensive applications (such as TTS) are desired
that the Stratagy ES96 or ES96R be selected.
The ASR AA Feature Group supports up to 250 names in its directory, and comes with a User
Login and Quick Message feature. The ASR AA Feature Group enables the user to call
Stratagy ES and:
• speak a user’s name to reach an extension
• speak a command to log in to his/her mailbox
• say “send message” or “quick message” to send a message to a user
The ASR AA Feature Group includes two channels of ASR resources. Additional ASR resources
can be purchased in two channel increments (up to a maximum of eight channels).
Important! Ports that are configured for ASR AA can only accept inbound voice mail integration
using Simplified Message Desk Interface (SMDI). DTMF in-band integration is not
supported on these ports. If DTMF integration is necessary, additional ports not
configured for ASR AA are required.
Important!
• The Stratagy ES ASR AA requires the D41ESC (part # SES-DL-P4-SC) voice board to provide
echo cancellation. The other Intel voice boards available for the Stratagy ES do not provide
echo cancelling and cannot be used.
The following requirements apply for an ASR AA system:
• the Stratagy Activation Module (SAM) must be activated for the feature by placing an order for
the ASR AA Feature Group (Part No. SES-FG-ASR-AA)
• SpeechWorks® software (This software is provided on the Stratagy ES software CD-ROM that
ships with each system.)
• D/41ESC voice board from TSD (Part No. SES-DL-P4-SC)