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User’s Manual 4-4
Operating Basics
■ Wash and dry your hands thoroughly.
■ Remove static electricity from your fingers by touching any metal
surface. Static electricity is a common cause of sensor failures,
especially when the weather is dry.
■ Clean the sensor with a lint-free cloth. Do not use detergent to clean the
sensor.
■ Avoid the following finger conditions for enrollment or recognition as
they may result in fingerprint enrollment errors or a drop in the
fingerprint recognition success rate.
■ Soaked or swollen finger (e.g. after taking bath)
■ Injured finger
■ Wet finger
■ Soiled or oily finger
■ Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition success rate.
■ Enroll two or more fingers.
■ Enroll additional fingers if recognition failure occurs often using enrolled
fingers.
■ Check your finger condition. Changed conditions, such as injured,
rough, extremely dry, wet, soiled, dirty, oily, soaked, swollen fingers,
may lower the recognition success rate. Also if the fingerprint is worn
down or the finger becomes thinner or fatter, the recognition success
rate may be lowered.
■ The fingerprint for each finger is different and unique. Please ensure
that only the registered or enrolled fingerprint or fingerprints are used
for identification.
■ Check sliding position and speed.
■ Fingerprint data is enrolled up to 30~34.
■ Fingerprint data is stored into the nonvolatile memory in the fingerprint
sensor. Deleting the fingerprint data with Delete menu on Fingerprint
Software Management before you dispose the computer is
recommended.
How to delete the fingerprint data
Saved fingerprint data is stored in the Non-volatile memory inside the
fingerprint sensor. If you hand over the PC to others, or dispose of it, the
following operations are recommended.
1. Click Start, point to All Programs, point to TrueSuite Access
Manager and click it.
2. The TrueSuite Access Manager Fingerprint Software screen is
displayed.
3. Enter your Windows Password and click Next to enter the Control
Center. Or swipe your enrolled finger to enter the Control Center.
4. Click Delete All Fingerprints.