Filter
Top Products
110
If Something Goes Wrong
Wireless networking problems
System. Carefully note any error messages - these will
be very helpful if you should confer with a support
technician at a later time.
To enable or disable wireless communication, use the
F12 key. For more information see “TOSHIBA Function
Keys” on page 120.
❖ Use IPCONFIG to verify that the computer has a useful
IP address
- one other than the private address of
169.254.xxx.xxx assigned by Windows
®
.
1 From the Start screen, type
Cmd.
2 Click
Command Prompt.
3 Enter
IPCONFIG/ALL, and then press ENTER.
The IP address for each active network adapter will be
displayed.
❖ Connect your computer directly to your router or
broadband modem, by plugging a standard CAT5
Ethernet patch cable (sold separately) into your
computer's RJ45 Ethernet port. If your connection
problem disappears, the problem lies in the Wi-Fi
®
part
of your network.
❖ If you have enabled any security provisions (closed
system, MAC address filtering, Wired Equivalent Privacy
[WEP], etc.), check the access point vendor's Web site
for recent firmware upgrades. Problems with WEP keys,
in particular, are frequently addressed in new firmware
releases.
The Windows
®
operating system wireless
management utility does not work.
If you are using an external Wi-Fi
®
adapter (a USB adapter,
or other variety), check if the adapter comes with its own
management utility. If it does, the utility may be disabling the
Windows
®
operating system wireless management utility, in
which case you must use the adapter's management utility.
If the documentation that accompanies the adapter does not
provide enough information to determine if this is the case,
contact that vendor's support group for further advice.
NOTE