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Troubleshooting
9-14 User’s Manual
T
ROUBLESHOOTING
Diskette drive
Infrared port
Refer also to the documentation for your IrDA compatible device and related
software.
Pointing device
If you are using a USB mouse, also refer to the USB section in this chapter and to
your mouse documentation.
Problem Procedure
Drive does not
operate
There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run
correctly but others
do not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
You cannot access
the external 3 1/2"
diskette drive
Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.
If problems persist, contact your dealer.
Problem Procedure
Infrared devices do
not work as expected
Check that the device is connected to an electric
outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Make sure there is no obstruction blocking com-
munication between the computer and the target
device.
If problems persist, contact your dealer.