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User’s Manual 9-27
Troubleshooting
T
ROUBLESHOOTING
TOSHIBA support
If you require any additional help using your computer or if you are having prob-
lems operating the computer, you may need to contact TOSHIBA for additional
technical assistance.
Before you call
Some problems you experience may be related to software or the operating sys-
tem, it is important to investigate other sources of assistance first. Before con-
tacting TOSHIBA, try the following:
❑ Review troubleshooting sections in the documentation for software and
peripheral devices.
❑ If a problem occurs when you are running software applications, consult the
software documentation for troubleshooting suggestions. Call the software
company’s technical support for assistance.
❑ Consult the dealer you purchased your computer and/or software from. They
are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed on the below.