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© Copyright 2012 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TPL-306E / TPL-306E2K
23
Troubleshooting
Please reference the items below if you continue to experience difficulty with installing
and using your Powerline adapters.
Try power cycling the unit by unplugging it from the wall power outlet for 15
seconds and plugging it back in.
If the Powerline (PL) LED is red indicating good quality only, try plugging the
Powerline adapter into another available wall power outlet to check if you can
obtain better connection quality.
If you are having issues connecting the Powerline adapters after changing the
encryption key using the Sync button or Powerline utility, reset the Powerline
adapters to defaults using the physical Reset button.
Use a pin or paperclip and push and hold the Reset button for 1 second on each
Powerline adapter. All LEDs will turn off and turn back on. This will reset the
Powerline adapters to their default settings, default encryption key assignment
HomePlugAV.
The Powerline adapters can provide better connectivity and performance when
plugged directly into a wall power outlet instead of a power strip or surge protector.
Connecting the Powerline adapters to a power strip or surge protector may degrade
Powerline performance.
Using the Powerline adapters on GFI protected outlets and electrical systems with
AFCI circuit breakers as these items may degrade Powerline performance.
The Powerline adapters should not be used in areas with excessive heat.
Certain florescent or incandescent lights are noise sources on the electrical system
and can degrade Powerline performance.
If your building has more than one circuit breaker box, the Powerline adapter may
not be able to establish connectivity between different circuit breaker boxes. In this
case, connect a Powerline adapter into a wall power outlet located on each of the
circuit breaker boxes, and then connect an Ethernet cable between the Powerline
adapters to bridge the two circuits together. This will allow the Powerline adapters
from different circuit breaker boxes connect to each other.
In addition to this User’s Guide, you can find help below:
http://www.trendnet.com/support
(documentation, downloads, FAQs, how to contact technical support)
Autorun CD (Quick Installation Guide)