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Chapter 4: Diagnostics
NOTE: if you experience problems with setting up your system, always check the
following things in the following order:
Memory, Video, CPU
By checking these items, you will most likely find out what the problem might have
been when setting up your system. For more information on troubleshooting, check
the TYAN website at http://www.tyan.com
.
4.1 Beep Codes
Fatal errors, which halt the boot process, are communicated through two kinds of
audible beeps.
A single long beep followed by eight short beeps: It indicates that a video
error has occurred.
A single long beep repeatedly: It indicates that a DRAM error has occurred.
The most common type of error is a memory error.
Before contacting your vendor or TYAN Technical Support, be sure that you note as
much as you can about the beep code length and order that you experience. Also,
be ready with information regarding add-in cards, drives and O/S to speed the
support process and come to a quicker solution.
4.2 Flash Utility
Every BIOS file is unique for the motherboard it was designed for. For Flash
Utilities, BIOS downloads, and information on how to properly use the Flash Utility
with your motherboard, please check the TYAN web site at http://www.tyan.com
NOTE: Please be aware that by flashing your BIOS, you agree that in the
event of a BIOS flash failure, you must contact your dealer for a replacement
BIOS. There are no exceptions. TYAN does not have a policy for replacing
BIOS chips directly with end users. In no event will TYAN be held responsible
for damages done by the end user.