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Problem:
Your system resources are low. Your system resources are the
amount of free resources your system can call on at a given time.
This should be at 90% or above to run a scanner. Anything under
60% will cause system freezes or link fails when you attempt to
access the scanner.
Solution:
Follow the steps below to determine if your system resources are
too low to operate the scanner.
1.
Click on the “My Computer” icon using the right mouse button.
A pop-up menu appears.
2.
Click on Properties command using the left mouse button.
3.
Click the Performance tab (the fourth tab under System
Properties).
4.
Look in the System Resources area (the second section). This
number should be above 90%.
5.
If not, Press and hold down the CTRL+ALT keys and tap the
Delete key once. This brings up the Close Programs window.
6.
You need to end all tasks running except the EXPLORER and
SYSTRAY items. To end a task, highlight an item in the Close
Programs window and click the
End Task
Button. Repeat this
step for each task you want to end.