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My computer does not recognise the Wireless
MAX
g USB Adapter.
Possible Solution:
The Wireless MAXg USB Adapter may not be fully inserted into the USB port. You can also try
installing the Wireless MAXg USB Adapter into a different USB port.
I am unable to communicate with an Access Point or Wireless Router.
Possible Solution:
Be sure that each Wireless MAXg USB Adapter that you want to connect to the wireless network is
set to Infrastructure mode within the Configuration Utility. If your Wireless MAXg USB Adapters
are not set to Infrastructure mode, they will not be able to communicate with an Access Point or
Wireless Router.
Possible Solution:
Determine the MAC address of the desired wireless router or access point. Using the U.S.
Robotics Configuration utility, check the MAC address and verify that you are connecting to the
correct Wireless Router or Access Point.
Possible Solution:
Ensure that the Configuration Utility is installed for your Wireless MAXg USB Adapter and that the
Configuration Utility detects your Wireless MAXg USB Adapter.
Possible Solution:
Ensure that the correct Authentication Mode and encryption key are being used. If you changed
the settings in the configuration of your Wireless Router or Access Point, you must also change
the settings of every Wireless MAXg USB Adapter attached to this network. The settings of your
Wireless MAXg USB Adapters must match the new settings of the Wireless Router or Access
Point. If you are still experiencing difficulties, reset all of your Wireless Routers or Access Points
and wireless network adapters to the default settings and try again.
I accidentally clicked Cancel during the software installation procedure for the
Wireless MAXg USB Adapter.
Possible Solution:
Remove and reinsert the Installation CD-ROM into your CD-ROM drive. Follow the instructions in
this guide for installing the software.
The U.S Robotics interface did not begin when I inserted the Installation CD-ROM.
Possible Solution:
Some programs may disable the autorun feature of Windows. Close any open applications and
reinsert the Installation CD-ROM. If the Installation CD-ROM interface does not run automatically,
click Windows Start and then click Run. In the “Run” dialog box, type D:\setup.exe. If your CD-
ROM drive uses a different letter, type that letter in place of “D.”
I inserted the Wireless MAXg USB Adapter before the Installation CD-ROM.
Possible Solution:
If you inserted the Wireless MAXg USB Adapter before the Installation CD-ROM, cancel the
installation procedure that is currently running. Insert the Installation CD-ROM, select your
language, click Installation, and then follow the on-screen instructions.
For more troubleshooting information or for advanced wireless configuration options, refer to the
User Guide on the Installation CD-ROM or go to www.usr.com/support