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Troubleshooting Tips
None of the LEDs illuminates when I turn on the router.
• Check the connection between the power adapter, router, and wall
outlet.
• Confirm that you’re using the power adapter that came with your U.S.
Robotics SureConnect ADSL Ethernet/USB Router package.
The ADSL light is flashing or is not illuminated.
• Make sure that the telephone cable connects properly at the “ADSL”
port on the rear of the router and at the phone wall jack.
I can’t connect to the router’s configuration utility.
Possible Solution 1:
• Make sure that Ethernet or USB cables connect properly and securely.
• Make sure that you’ve plugged in the power cord.
Possible Solution 2:
• Make sure that your PC is using an IP address within the range of
192.168.1.2 to 192.168.1.254.
• Make sure that the address of the subnet mask is 255.255.255.0.
PWR
On Green Receiving power from the wall jack power supply.
Off Detected no power.
ENET1
ENET2
On Green/10 Mbps
On Orange/100 Mbps
Established and detected a physical connection
through the Ethernet cable between router and
computer.
Flashing Green or
Orange
Flowing data traffic.
Off
Did not establish a physical connection between
router and computer.
USB
On Green
Established and detected a physical connection
through the USB cable between router and com-
puter.
Flashing Green Flowing data traffic.
Off
Did not establish a physical connection between
router and computer.
ADSL
On Green Established a DSL link.
Flashing Green Negotiating a DSL link.
Off The DSL link failed.