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Omni 3350 Installation Guide
Printer Paper is Jammed in the Feed Mechanism
Warning: Poor-quality paper may jam the printer. For high-
quality VeriFone paper, refer to the “Accessories and
Documentation” section.
1. Remove the paper roll cover. Then, lift up the small red
lever located on the paper roll cradle’s right side until it
snaps “up.” (Figure 7). The paper can now move freely
through the paper feed mechanism.
2. Carefully cut the damaged paper from the paper roll and
clear the remaining paper from the feed mechanism.
3. Lower the paper release lever until it snaps “down.”
4. Re-install the roll of printer paper. If the problem persists,
it may be due to poor paper quality. Install a new roll of
higher-quality paper.
VeriFone Service and Support
For Omni 3350 terminal problems, contact your local
VeriFone representative or service provider.
For Omni 3350 product service and repair information:
• (USA) VeriFone Service and Support Group, 1-800-834-
9133, Monday - Friday, 8 A.M. - 7 P.M., EST
• (International) Contact your VeriFone representative
O3350 IG 19496 Book.book Page 29 Wednesday, April 5, 2000 10:30 PM