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Maintenance and Troubleshooting
54 Vidikron Vision 30 Series Owner’s Operating Manual
PRE
L
IMINAR
Y
5.2
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the Vision 30. If the suggested solutions fail to resolve the problem or if you
encounter an issue not described here, please contact Vidikron Technical Support.
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The projector does not turn on. • The Vision 30 is not
plugged in or the AC outlet
is not active.
• The main power switch (at
the rear of the projector) is
off.
• Lamp cover is not securely
attached.
• Ensure that the Vision 30 is
plugged in and that the AC
outlet is active.
• Turn on the power switch.
• Securely attach the lamp
cover.
The projector does not turn
back on after it was powered
off.
• The projector will not turn
on for two minutes after
power-off, to protect the
lamp.
• Wait until the Vision 30
completes its cool-down
(POWER LED lights solid
orange).
The remote control does not
work correctly.
• The batteries have run out. • Replace the batteries.
The projector is on and OSD
menus appear, but there is no
video image on-screen.
• Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• Select the correct source.
• Turn on the source.
• Check cable connection
from source component to
projector.
A projected image from a DVD
is split or otherwise scrambled.
• DVD player is connected to
the Component input and
set to progressive scan
mode.
• Turn off progressive scan
on the DVD player.
Image is blurred. • The lens is not correctly
focused.
• Adjust the focus by turning
the focus ring.
Image is too bright and/or
lacks definition in the bright
areas of the image.
• Contrast is set too high. • Lower the contrast setting.
Image appears “washed out”
and/or dark areas appear too
bright.
• Brightness is set too high. • Lower the brightness
setting.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
• The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to the
wrong inputs on the Vision
30.
• Ensure that the source
outputs are connected to
the correct Vision 30 input.
TEMP and LAMP LEDs are both
flashing red.
• The lamp cover is open.
•Fans are not working
properly.
• Close the lamp cover.
• Please contact your
Vidikron dealer for
assistance.